We understand that when a booking is made that we enter into an agreement with you, which is subject to these understandings. Some would call them 'terms and conditions':-
Our prices are as stated on our website home page unless a specific agreement is made with you and confirmed in writing when a booking is confirmed. Prices are in UK pounds sterling and include any VAT if applicable. Prices include services as stated on the website. Additional services may be available but could carry an additional charge.
Arrival & Departures
Arrival time is between 4pm and 6pm unless agreed otherwise in special circumstances.
Please vacate your bedroom by 10am to allow us time to prepare for other guests.
We are happy to accommodate variations to these if informed at the time of booking. On the day of arrival, if you encounter travelling problems that delay you then please let us know as early as possible.
Payment for your stay is due prior to your departure. Payment can be made using recognised credit/debit cards or cash.
To maintain a peaceful environment for our guests we do not accept children under 12 years, and over 12's can only be booked into Avocet in conjunction with a Sanderling booking.
As our bedrooms are all on the first floor we regret that we cannot accommodate any wheelchair users at Skylark House. In the case of a group booking requiring a ground floor bedroom the guest lounge can be converted to a single or double room with toilet adjacent. Ground floor 'step-into' shower also available.
Dogs & Pets
We have two small, very friendly, miniature Dachshunds at Skylark House and therefore cannot accept any guest pets. Assistance dogs can be accommodated by prior arrangement.
In order to provide an environment for the enjoyment of all our guests Skylark House and gardens are a non-smoking environment. The house has comprehensive smoke detectors.
At the time of booking please let us know of any special physical or dietary requirements for any guests within the party.
Changes to a Booking
Should you need to make any changes to your booking it is essential that you let us know as soon as possible. This includes cancellation or curtailment of your stay. If you wish to extend or postpone your stay please give us as much notice as possible as it will be subject to availability.
If for any reasons we are unable to fulfill the agreed accommodation for your stay due to circumstances outside our control, for example illness or breakdown in building services, we cannot accept any liability. In this event we will give you as much notice as possible. Refund of any prepayment will be made without delay.
During your Stay
Thank you for taking this on board. We will endeavour to make your stay as enjoyable and as memorable as possible. We look forward to meeting you, welcoming you to Skylark House and to you being part of our story......
Graham And Alison